Originally posted by snoopy369
I would suggest selling toilet paper is much harder. Not selling as in handing-to-people-who-want-it, but convincing people who DON'T want toilet paper who do.
I would suggest selling toilet paper is much harder. Not selling as in handing-to-people-who-want-it, but convincing people who DON'T want toilet paper who do.
By retail, I mean salesmen. I mean the folks who when you walk in, they make you comfortable, help you find what you need, upsell items to you, and generally make you want to come back; as well as handle customers who are angry or upset with courtesy and make THEM want to come back.
Managerial responsibilities aside - which I would be shocked if you could do effectively, given what I know of you, but we have had that discussion fruitlessly in the past - even that requires skill, and most intelligent people can't do it.
Particularly people who are very intelligent and very self-confident; they nearly always have extreme difficulty handling upset customers, largely because they think the customers are morons (probably true but beside the point). I've managed hundreds of retail employees, and some of my best employees were very far down the IQ scale; very few of my employees who were high performers had university degrees or were high on the 'intellectual' scale.
Again ... that's pretty much the definition of intellectual elitism. You think you're so smart and everyone else is so dumb that you could do their jobs, without having a meaningful understanding of their jobs. Sure you could stock shelves with a few hours' training ... but so could most of them write SQL code with a few hours' training.
This isn't intellectual elitism, it's brutal honesty about the situation. SQL is a bit harder than stocking shelves, but in terms of skills, they're really in the same boat.
Their code wouldn't work WELL, mind you, but your stocking wouldn't either.
Waitstaff... Go work a few saturday morning shifts at a busy breakfast joint somewhere. Let me know ahead of time, I'll come scrape you off the floor afterwards.
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