Announcement

**Ashjgasimox** · October 26, 2005, 10:19

Error Message:
Failed to Initialize Renderer - Check DirectX Version and Graphics Settings.

I think that it has something to do with my Graphic Adapter which does not Support the 640 x 480 screen resolution.

DXDiag:

------------------
System Information
------------------
Time of this report: 10/26/2005, 16:08:26
Machine name: XXXXXXX
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: German (Regional Setting: German)
System Manufacturer: Dell Inc.
System Model: Inspiron 9100
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A03
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz (2 CPUs)
Memory: 1024MB RAM
Page File: 306MB used, 2155MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found. DirectDraw test results: All tests were successful. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: All tests were successful. Direct3D 9 test results: All tests were successful.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI MOBILITY RADEON 9800
Manufacturer: ATI Technologies Inc.
Chip type: ATI MOBILITY RADEON 9800 AGP (0x4A4E)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_4A4E&SUBSYS_51061028&REV_00
Display Memory: 256.0 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor:
Monitor Max Res:
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6561 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 8/3/2005 23:10:38, 205312 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: Nicht zutreffend
Mini VDD: ati2mtag.sys
Mini VDD Date: 8/3/2005 23:10:18, 1273344 bytes
Device Identifier: {D7B71EE2-090E-11CF-396A-0C71A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x4A4E
SubSys ID: 0x51061028
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: All tests were successful.
D3D7 Test Result: All tests were successful.
D3D8 Test Result: All tests were successful.
D3D9 Test Result: All tests were successful.

**FrostyBoy** · October 26, 2005, 11:37

Ashjgasimox,

Uninstall Civ4

Make sure directx is the latest version and update your video card driver.

Reinstall Civ4.

Restart computer.

**DigDoug** · October 26, 2005, 12:19

New computer. Did not even have DirectX installed before the CIV 4 installation.

Video drivers are updated.

When Civ4 goes to start, I get the Loading splash screen, then when the status bar shows up, it says something, then "Checking XML", or something along those lines (it flashes quickly), and then disappears.

In my event viewer, I get 2 entries on failure here.

Event Type: Error
Event Source:
Event Category: None
Event ID: 0
Date: 10/26/2005
Time: 12:06:25 PM
User: N/A
Computer: ROCINANTE
Description:
The description for Event ID ( 0 ) in Source ( ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: 6.
Data:
0000: 3f 3f d1 2a db ef 92 2d ??Ñ*Ûï’-
0008: 0a 39 d9 22 ee e9 9a e5 .9Ù"îéšå
0010: 2e 2f c1 3a f3 f1 82 3d ./Á:óñ‚=
0018: e0 60 51 32 f9 f9 8a 35 à`Q2ùùŠ5
0020: 1e 1f f1 0a ef f7 b2 0d ..ñ.ï÷².
0028: aa e0 eb 02 d7 c9 ba 05 ªàë.×Éº.
0030: 6a 32 ee bd 0b 26 b0 1d j2î½.&°.
0038: 06 07 e9 12 cb e4 a5 b2 ..é.Ëä¥²
0040: 41 7f 90 6a a3 a1 d2 6d Aj£¡Òm
0048: 76 77 99 62 ab a9 da 65 vw™b«©Úe
0050: 6e 6f 81 7a b3 b1 c2 7d noz³±Â}
0058: 66 67 89 72 bb b9 ca 75 fg‰r»¹Êu

(And then the same for "event: 7"

Hardware :
P4 Dual Core 2.8ghz
4 gig of RAM
ATI Radeon x600
Audigy 2 soundcard
160 gig hard drive

The only other software installed is MS Office, Google Earth and Firefox. This machine was wiped of all of Dell's dreck when purchased as well.

edit: This is collector's edition

edit2: Problem resolved. (Don't forget to reinstall your sound card when you wipe a machine. Or games won't start, nor tell you why they won't.)

**Venger** · October 26, 2005, 12:28

Graphic glitches GALORE

Try this one:

Attached Files

**Venger** · October 26, 2005, 12:38

Even better news... when I changed focus to save the screenshot and send, and went back, you COULD read the menus. But the game was stuttering - moving the menu would leave a footprint of it that only the river would re-render over. And then, it crashed my system. Not to desktop. Back to BIOS.

My first few moments have not been pleasant...

Venger

**MarkG** · October 26, 2005, 12:41

Venger please post your system details

**Venger** · October 26, 2005, 12:55

New update - Civ4 will NO LONGER START. It starts to load, then the system crawls - and I mean crawls like I have NEVER seen it. Mouse /screen updates every 4 seconds. When I end task Civlization4.exe, all returns to normal...

System:

Dual Athlon 2.2GHz
1 GB DDR
250GB HD
Audigy2
Nvidia 5900XT 71.70 drivers
XP sp2

Again, Civ4 WILL NOT START anymore. I am about to uninstall and reinstall. I will not make any changes to resolutions or aliasing or any other settings this time, just run it straight, and let you know...

Just ran BFME to check the system, ran like a champ (BFME2 looks like the shiznit, by the way...)

Venger

**Venger** · October 26, 2005, 13:38

Still screwed up. My pissed off meter is at 10.0.

Hangs every time - one time, it showed the load progress bar and it hung at Init Engine - but most of the time, it doesn't show the bar filling, it just freezes.

In order to make sure my system is running okay, I ran:

SP:WAW
R:TW
BFME
Quake (yeah, I'm old school)
UT
MOO3
Settlers:HoK
Pirates!
GalCiv
Civ3

No problems.

But Civ4 WILL NOT LOAD.

The first problem I noticed was during the world build phase - it ran, and I REALLY loved the throwback music and intro with Spock, that was CLASSIC. But when the bar showed finish, the graphics corrupted in all four corners - very wierd. Kinda hung for a second... then finally, there's my scouts and settlers. Moving a bit slow, but moving. I hit ESC to bring up the menu - and they were all blank. Blank city. So I alt-esc to desktop, posted the menu, went back... and I could see the entries! But it was bogged - very slow mouse. I moved the menu by dragging it slightly, and it moved, but left a copy of itself that only the river graphic rendered over. Tried a few more drags, same thing.

THEN BOOM. Reboot. Hard too. Swear I saw a quick flash of blue screen. Rebooted. And now it WILL. NOT. RUN.

I imagine there is an artifact from the crashed session that may be screwing it up. But WHERE? I may search my drive for files modified in the last day to see what turns up.

Venger

**Solver** · October 26, 2005, 13:42

I figure the retail version also has a cache...

Go to My Documents\My Games\Civilization IV or a similar path, and find a Cache, XMLCache or some similar Cache folder and delete everything in it.

**Kinjiru** · October 26, 2005, 13:57

Getting the render error as well.

DXDIAG:
System Information
------------------
Time of this report: 10/26/2005, 12:55:53
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 9100
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A06
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz (2 CPUs)
Memory: 1024MB RAM
Page File: 182MB used, 2281MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

Using an ATI Mobility 9800 (256) - runs B&W2 just fine.

Going to try clearing the cache as Solver suggests...

**Kinjiru** · October 26, 2005, 14:02

No cache directories found where all the other cIV folders are located. There are a couple settings in the ini file that I will try messing with.

Damn annoying so far!

**Ashjgasimox** · October 26, 2005, 14:03

Originally posted by Sn00py
Ashjgasimox,

Uninstall Civ4

Make sure directx is the latest version and update your video card driver.

Reinstall Civ4.

Restart computer.

I don't know how to say it without flaming / sarcasm but as you can guess i am able to read and to understand the written also.
So that was the first thing i did and suprise suprise it did nothing.
Also if you have had the time to read the dxdiag i attached you would have known that i already did update DirectX and my Video drivers.

But anyway at least thank you for your answer .

**Shadowlord** · October 26, 2005, 14:06

Look in c:\Documents and Settings\your username\Application Data for a Civ4 folder. Also, look in My Documents. If either one exists, that'd probably be where saved games and cached stuff go. Oh, also check My Documents\My Games, if it exists.

(Mind you, I don't have Civ IV yet since I'm waiting to see if it's chock full o' bugs like Civ III was, and to see what the reviews say, so I'm just guessing - but that's where you're SUPPOSED to put them, and many games now seem to do that. But there doesn't seem to be any agreement on which of those folders to actually put the stuff in. :P)

P.S. Application Data is hidden, so you need to have hidden folders showing to get in there, unless you paste the address into the Explorer address bar (in which case you need to have set explorer to show that :P).

**Kinjiru** · October 26, 2005, 14:18

Yes, the path is:
C:\Documents and Settings\\My Documents\My Games\Sid Meier's Civilization 4

Inside you find:
\CustomAssests\
\Logs\
\MODS\
\Patch\
\PublicMaps\
\Replays\
\Saves\
\ScreenShots\
\TransferredMaps\
CivilizationIV.ini
CivilizationIV.ini.bak

Nothing regarding caches anywhere sadly. And that is with View Hidden Files turned on...

Once nice thing is that the install folder (c:\Games\Sid Meier's CivilizationIV for me) actually has shortcuts back to these foldes. A nice touch...

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