During the latest US Department of State Town Hall Meeting, secretary Hilary Clinton was asked to let the staff use Firefox.
You can see it in the video below at 26:30.
According to Under Secretary Pat Kennedy, the concern cost, not of the software (which of course is free) but the cost of deploying, training, and supporting a new piece of software in a world wide operation. Jim Finkle, the employee who raised the question also mentioned that the National Geospatial Intelligence Agency has already done it.
It’s not news that Firefox has a long way to go before being more attractive for large IT deployments. Mozilla has been continuously asked for MSI packages in the past and while it has been targeted for some releases (Firefox 2 or 3, if I recall correctly), no one has stepped in to take care of this limitation.
MS. GREENBERG: Okay. Our next question comes from Jim Finkle:
Can you please let the staff use an alternative web browser called Firefox? I just – (applause) – I just moved to the State Department from the National Geospatial Intelligence Agency and was surprised that State doesn’t use this browser. It was approved for the entire intelligence community, so I don’t understand why State can’t use it. It’s a much safer program. Thank you. (Applause.)
SECRETARY CLINTON: Well, apparently, there’s a lot of support for this suggestion. (Laughter.) I don’t know the answer. Pat, do you know the answer? (Laughter.)
UNDER SECRETARY KENNEDY: The answer is at the moment, it’s an expense question. We can --
QUESTION: It’s free. (Laughter.)
UNDER SECRETARY KENNEDY: Nothing is free. (Laughter.) It’s a question of the resources to manage multiple systems. It is something we’re looking at. And thanks to the Secretary, there is a significant increase in the 2010 budget request that’s pending for what is called the Capital Investment Fund, by which we fund our information technology operations. With the Secretary’s continuing pushing, we’re hoping to get that increase in the Capital Investment Fund. And with those additional resources, we will be able to add multiple programs to it.
Yes, you’re correct; it’s free, but it has to be administered, the patches have to be loaded. It may seem small, but when you’re running a worldwide operation and trying to push, as the Secretary rightly said, out FOBs and other devices, you’re caught in the terrible bind of triage of trying to get the most out that you can, but knowing you can’t do everything at once.
SECRETARY CLINTON: So we will try to move toward that. When the White House was putting together the stimulus package, we were able to get money that would be spent in the United States, which was the priority, for IT and upgrading our system and expanding its reach. And this is a very high priority for me, and we will continue to push the envelope on it. I mean, Pat is right that everything does come with some cost, but we will be looking to try to see if we can extend it as quickly as possible.
Can you please let the staff use an alternative web browser called Firefox? I just – (applause) – I just moved to the State Department from the National Geospatial Intelligence Agency and was surprised that State doesn’t use this browser. It was approved for the entire intelligence community, so I don’t understand why State can’t use it. It’s a much safer program. Thank you. (Applause.)
SECRETARY CLINTON: Well, apparently, there’s a lot of support for this suggestion. (Laughter.) I don’t know the answer. Pat, do you know the answer? (Laughter.)
UNDER SECRETARY KENNEDY: The answer is at the moment, it’s an expense question. We can --
QUESTION: It’s free. (Laughter.)
UNDER SECRETARY KENNEDY: Nothing is free. (Laughter.) It’s a question of the resources to manage multiple systems. It is something we’re looking at. And thanks to the Secretary, there is a significant increase in the 2010 budget request that’s pending for what is called the Capital Investment Fund, by which we fund our information technology operations. With the Secretary’s continuing pushing, we’re hoping to get that increase in the Capital Investment Fund. And with those additional resources, we will be able to add multiple programs to it.
Yes, you’re correct; it’s free, but it has to be administered, the patches have to be loaded. It may seem small, but when you’re running a worldwide operation and trying to push, as the Secretary rightly said, out FOBs and other devices, you’re caught in the terrible bind of triage of trying to get the most out that you can, but knowing you can’t do everything at once.
SECRETARY CLINTON: So we will try to move toward that. When the White House was putting together the stimulus package, we were able to get money that would be spent in the United States, which was the priority, for IT and upgrading our system and expanding its reach. And this is a very high priority for me, and we will continue to push the envelope on it. I mean, Pat is right that everything does come with some cost, but we will be looking to try to see if we can extend it as quickly as possible.
How dumb people have to be?
Why cant' smarter people install firefox for themselves?
to be clear - i was involved with the IT of a very large unit (though not as large as the US state dept). I don't see a reason why firefox should be forbidden to download.
Comment