Actually, Sir Ralph, companies do listen to the rabid fans. Input from those sources has been incorporated in games for years now. Face it, most players never give feedback to the companies, so it ends up being the hardcore that get the input.
Having said that, it isn't practical for a company to let the tail wag the dog. By that I mean those 5000 hardcore players can't drive decisions on a 1 million seller game. Can they influence? SURE! Dominate the decisions? Not likely.
This isn't just in computer games or general computer programs, either. It is across pretty much all products. A company is in business for profit, and they must serve their core audience first. The hardcore help that core audience by providing excellent feedback and proposing improvements, but even that can only go so far.
Theseus makes a good point in how relationships between computer game devs and the community are changing. I think FPS/RTS games are ahead of the turn-based strategy companies on that. I point back to my earlier post where I mentioned that Firaxis COULD release the code, thus removing the burden of QA'ing mods, or that they could QA a "fan produced patch".
In summary, if anyone wants to have an impact with a company, intelligent, polite, concise emails/posts are what get results. Remember, somewhere a PERSON has to read the comments as a starting point, and that person probably wants to do a good job and produce a quality product, just like all of us do at our regular jobs.
And for any product, remember the 3 main gaming magazines (in the US at least) and their reviews...excellent sites like this...and other sources of reliable reviews, before you spend those dollars! There are currently only two companies I'm willing to buy a product from without reviews, and in spite of any issues with C3C, Firaxis is one of them (Pop Top is the other).
Ok, I'll stop preachifying now
Having said that, it isn't practical for a company to let the tail wag the dog. By that I mean those 5000 hardcore players can't drive decisions on a 1 million seller game. Can they influence? SURE! Dominate the decisions? Not likely.
This isn't just in computer games or general computer programs, either. It is across pretty much all products. A company is in business for profit, and they must serve their core audience first. The hardcore help that core audience by providing excellent feedback and proposing improvements, but even that can only go so far.
Theseus makes a good point in how relationships between computer game devs and the community are changing. I think FPS/RTS games are ahead of the turn-based strategy companies on that. I point back to my earlier post where I mentioned that Firaxis COULD release the code, thus removing the burden of QA'ing mods, or that they could QA a "fan produced patch".
In summary, if anyone wants to have an impact with a company, intelligent, polite, concise emails/posts are what get results. Remember, somewhere a PERSON has to read the comments as a starting point, and that person probably wants to do a good job and produce a quality product, just like all of us do at our regular jobs.
And for any product, remember the 3 main gaming magazines (in the US at least) and their reviews...excellent sites like this...and other sources of reliable reviews, before you spend those dollars! There are currently only two companies I'm willing to buy a product from without reviews, and in spite of any issues with C3C, Firaxis is one of them (Pop Top is the other).
Ok, I'll stop preachifying now

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