Walmart - Company Run By Morons for My Benefit

[Mrs. Tuberski]

No it shouldnt be true cause then that exuses the maker to make ****ty products. If i am gonna pay 400 buck for a electronic device i would hope that the person that made the dam thing put integretity into building the dam thing. I mean who likes to get screwd on a hi dollar item?

[Vesayen]

Re: Walmart - Company Run By Morons for My Benefit

Originally posted by David Floyd
Let me start by saying that I screwed Walmart out of a brand new IPOD. Let me explain.

Last March, my girlfriend bought a 4 GB Nano from Circuit City. A couple months later (and this is before we were dating), it mysteriously stopped working. Possibly, that had to do with her carrying it around in her tennis bag with all of her gear for those couple of months, but I digress.

Anyway, she's had a broken Ipod ever since we've been dating (July-ish), and she has always said she needs to "take care of it". Finally, last week while she's at work, I take the Ipod into Circuit City with her receipt to see if they will do something for me. Unsurprisingly, they refuse to exchange an almost year old Ipod. Surprisingly, they did not have a way to charge me to repair the Ipod under Apple's warranty.

Well, Walmart is right next to Circuit City, and knowing what I know about Walmart, I figured I'd have a decent shot of getting a new one. I walk into Walmart, skip the Customer Service counter and go back to Electronics. I tell the clerk I have a defective Ipod without a receipt, and let her know that all I want to do is exchange it for a new one, and possibly even upgrade it (I've found that you can avoid hearing "no" if, rather than asking, you very politely say what you want and be confident while doing so). The clerk hems and haws for a second, and calls the manager over. I introduce myself to Chris, who is probably the youngest manager in the history of retail. If he was old enough to drink, I would have been surprised. I explain my situation - defective Ipod, no receipt, want a new one - and he immediately says "yes". However, there are none in stock, so he takes my name and number and promises to call me when they get some in.

I was a bit apprehensive about this plan, but still, I had the name of a manager who promised to exchange an Ipod that didn't even come from Walmart and was otherwise a useless paperweight, so I chalked that one up in the "W" column.

The next morning, I get a call confirming that Walmart received a shipment of 4 GB Nanos and 30 GB Ipods. I go into the store, back to Electronics, where they remember me, and let them know I decided to upgrade to the 30 GB Ipod. They take it up to Customer Service, which is where I encounter my first snag. The Customer Service rep says that all electronics returns require a receipt, and that they could do nothing for me.

I wasn't taking no for an answer at this point, though, so I explained to them that Chris had already approved the exchange. After a few phone calls and much whispering, along with a bit of groaning and not a few eye rolls, this was confirmed. The Customer Service manager let's the rep know that Chris approved it, emphasis on "CHRIS approved it". I got the distinct impression that Chris is the guy that every retail store has that, rather than standing up for policy, just tells every customer yes because he doesn't want to fight about it.

In the end, I handed Walmart a broken 4 GB Ipod that is not a model they even carry anymore, along with $50. In exchange, they handed me a brand new 30 GB Ipod. As an interesting aside, they offered me the extended warranty. Choking back a laugh - because obviously when this one breaks I'm just going to go back and talk to Chris again - I declined, took my receipt, and left.

David's girlfriend gets a brand new Ipod, David gets credit for it, Walmart gets shafted.

If a local walmart burned to the ground i'd bring popcorn and watch the show in sheer joy.

That said.

You just commited a serious act of theft. This is clearly theft, you decieved them and wanted to return it, tricking them into thinking you bought it there when that was clearly not the case. Returning an item with the indication that it was broken because of some defect and not user abuse only compounds the immorality.

You are a bad person.

[Kuciwalker]

If a local walmart burned to the ground i'd bring popcorn and watch the show in sheer joy.

Dude, we already knew you were an idiot. We get the point. So tell us something new, okay? Like that you're a sexual deviant or something. The whole "I REALLY need a clue" act gets old.

[Vesayen]

Kuciwalker, what the hell is your problem? I'm not taking this crap, if you want to go masturbate via the internet, there are easier ways to do it then by harrasing others, might I suggest this site?

http://www.google.com/search?hl=en&q=boobies

I hate Walmart with a burning passion. That does not negate the immorality of his actions however.

[LordShiva]

Originally posted by Vesayen
Kuciwalker, what the hell is your problem? I'm not taking this crap, if you want to go masturbate via the internet, there are easier ways to do it then by harrasing others, might I suggest this site?

http://www.google.com/search?hl=en&q=boobies

I for one prefer this site instead: http://www.google.com/search?hl=en&q=shiva+top+10+girls+list

[Kuciwalker]

Originally posted by Vesayen
Kuciwalker, what the hell is your problem? I'm not taking this crap, if you want to go masturbate via the internet, there are easier ways to do it then by harrasing others, might I suggest this site?

I'm not motivated by the fun of insulting you; I'm motivated by a sincere desire to stop seeing your posts lower the collective IQ of this forum.

[Rufus T. Firefly]

Originally posted by Kuciwalker


I'm not motivated by the fun of insulting you; I'm motivated by a sincere desire to stop seeing your posts lower the collective IQ of this forum.

Wait...it can get lower?

[snoopy369]

I have to say, as one of the few fellow retail managers in this forum, DF has a much better understanding than most of you, of what was going on there.

Wal-mart did not care whether he bought the item there, and did not care if the defect was due to materials or due to user ignorance. They did not care, because they did not ask. What DF did was take use Wal-Mart's policies to his best advantage, nothing more. Wal-Mart no doubt figured they would make more money by accepting the return and getting his further business. I don't know if they can return defective iPods for credit - certainly there must be some point at which they can [if it's shipped to the store defective, for example], but whether an opened iPod qualifies I'd doubt, but not be entirely sure on.

How any of you can call this fraud, though, I don't know. Those of you who are lawyers and are pretending to understand this well enough to call it fraud are just showing your ambulance chaser instincts ... fraud committed against a corporation requires the corporation to have done some due diligence to prevent it, such as asking "where did you buy this" and "was it defective when you opened the box". That's no different from the thousands of people who get books from Barnes and Nobles and return them to Borders every day, and no doubt the other way around. Neither company cares in the least, as they both get full credit for returns for 99% of their products.

However, had this thread been titled differently I suspect the fraud/theft charges wouldn't have been quite so quick to come out ... you have to admit you deserve that to some extent DF

[Dis]

Originally posted by Vesayen
Kuciwalker, what the hell is your problem? I'm not taking this crap, if you want to go masturbate via the internet, there are easier ways to do it then by harrasing others, might I suggest this site?

http://www.google.com/search?hl=en&q=boobies

I hate Walmart with a burning passion. That does not negate the immorality of his actions however.

I admit to clicking the link.

[notyoueither]

Originally posted by snoopy369
How any of you can call this fraud, though, I don't know. Those of you who are lawyers and are pretending to understand this well enough to call it fraud are just showing your ambulance chaser instincts ... fraud committed against a corporation requires the corporation to have done some due diligence to prevent it, such as asking "where did you buy this" and "was it defective when you opened the box".

Bull****.

[Bugs ****ing Bunny]

Originally posted by snoopy369
How any of you can call this fraud, though, I don't know. Those of you who are lawyers and are pretending to understand this well enough to call it fraud are just showing your ambulance chaser instincts ... fraud committed against a corporation requires the corporation to have done some due diligence to prevent it

It's no good. I'm going to have to do something I hate doing.



There. I did it. I feel dirty now.

[Bugs ****ing Bunny]

Oh look! Look at all the funny people who think nobody's losing any money as a result of Floyd's fraud!

[Bugs ****ing Bunny]

Originally posted by Imran Siddiqui
Why are we surprised when David Floyd posts a "I'm so proud I did an unethical, underhanded thing" thread?

I mean if we weren't clued in by the thread where he was proud of trying to get that girl drunk, then we're being willfully blind.

I thought just the same thing. The man's got a colossal blind spot when it comes to assessing what might not be considered cool.

[Elok]

Originally posted by Rasputin
true, i bet he getting a lot of interest no he gets free things !

Yes, I saw this sort of thing covered on Animal Planet. The male grey-backed woodchuck often attracts a mate by going into restaurants, shedding in the food they bring him, and complaining about the hair to management. He neglects to mention that the hair in question was put there by him, and the restaurant falls over itself to give him free food. Dazzled by his wit and power to obtain food, multiple females will actually compete to mate with him. A similar thing occurs with the famed "Napster's Jackdaw."

Laz/Imran: I didn't recognize this poster; what girl he tried to get drunk? You mean this sort of behavior is recurring?

[Jon Miller]

He use to post here often, with insanely libertarrian views.

JM