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Let's say a certain product known to have inferior audio quality compared to the competition finally fixed the flaws in the latest generation of the product.
Let's also say that the next product coming out from the brand he preferred is getting slammed in reviews, and has a problematic display.
Let's say that after over three years of using the same, bulky audio player, a person wants to upgrade.
Let's say this person is known in certain circles of being opposed to the said brand of the new audio product, but is also known as a utilitarian who will use what he views as the best product on the market.
Let's say this person looks at the new product with the improved audio quality and design and compared it with competing products, and found the others to all be lacking.
Let's say this person very much enjoys a 25% discount on said product through his former employer.
So, hypothetically, let's say this person purchased this new product today.
But now, hypothetically, this person is becomingly increasingly frustrated with the product after a couple hours.
First, it locked up on him within the first 20 minutes...playing a song. Quite random. The reset directions are curious, asking you to plug in the device to the computer, then hold the center and menu buttons simultaneously for six seconds to reset it. Odd.
Second, it is not intuitive, at all, how one would put photos on said device.
Third, when one managed to find out how to add photos on the device (curiously buried under the preferences and several sets of tabs), it will just not work.
The nameless device connects to the computer, synchornizes audio, then will immediately disconnect (just using the USB2 connector as a charging connector). Any further attempts to reconnect to the device without physically unplugging it fail with an obscure error message about how it cannot read the drive. If you reconnect it physically, it synchornizes music and then disconnects immediately after.
There is, however, an option to fix this: "enable disk access" will allow the device to remain connected after music synchronization is done. Okay. Here's a brilliant design: said option needs to write this preference to the device itself, but it won't connect. When you hit okay, the program notifies you, again, it can't access the drive. So you physically reconnect it, only to see that your preference you set in the options has been lost -- apparently it was never saved on the device. The problem here should be obvious.
So, what is one to do?
Let's also say that the next product coming out from the brand he preferred is getting slammed in reviews, and has a problematic display.
Let's say that after over three years of using the same, bulky audio player, a person wants to upgrade.
Let's say this person is known in certain circles of being opposed to the said brand of the new audio product, but is also known as a utilitarian who will use what he views as the best product on the market.
Let's say this person looks at the new product with the improved audio quality and design and compared it with competing products, and found the others to all be lacking.
Let's say this person very much enjoys a 25% discount on said product through his former employer.
So, hypothetically, let's say this person purchased this new product today.
But now, hypothetically, this person is becomingly increasingly frustrated with the product after a couple hours.
First, it locked up on him within the first 20 minutes...playing a song. Quite random. The reset directions are curious, asking you to plug in the device to the computer, then hold the center and menu buttons simultaneously for six seconds to reset it. Odd.
Second, it is not intuitive, at all, how one would put photos on said device.
Third, when one managed to find out how to add photos on the device (curiously buried under the preferences and several sets of tabs), it will just not work.
The nameless device connects to the computer, synchornizes audio, then will immediately disconnect (just using the USB2 connector as a charging connector). Any further attempts to reconnect to the device without physically unplugging it fail with an obscure error message about how it cannot read the drive. If you reconnect it physically, it synchornizes music and then disconnects immediately after.
There is, however, an option to fix this: "enable disk access" will allow the device to remain connected after music synchronization is done. Okay. Here's a brilliant design: said option needs to write this preference to the device itself, but it won't connect. When you hit okay, the program notifies you, again, it can't access the drive. So you physically reconnect it, only to see that your preference you set in the options has been lost -- apparently it was never saved on the device. The problem here should be obvious.
So, what is one to do?
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