Are Customers Trained In Stupidity?

[Dauphin]

I remember the days of working at a till. I worked at a place where nobody bought anything, but insteads all the pikies sholplifted it. Added to that I was only paid £3/hr so my desire to confront shoplifting gypsies was low. Then again, what do you expect from a place called "Poundstretcher".

Originally posted by Boddington's
Yep, see that kind of thing in supermarkets all the time - paying for £2 or £3 purchases with a credit card.

Even worse, they'll pay by Switch and ask for cash back.

What's wrong with asking for cashback on small debit payments, its a whole lot easier to do that than going to a cashpoint and then the store?

[Adalbertus]

Just yesterday I've read one training lesson. On a box of frozen steaks.
Tiefgefrostete Frischequalität.
(Deep frozen quality of freshness.)
What is a quality of freshness? How to freeze it???

This is not the only example where I read a complete nonsense in an advertising text. Stupid customers are the best. They don't ask if they really need something. They happily leave you most of their money. Live with it and have a smile.

Then again, what do you expect from a place called "Poundstretcher".

A factory of thin metal wires. (Papermill for the Scottish)

[Gibsie]

I'm usually dumped in the "ten items or less" till, and I'm lucky if half the customers obey it... bah!

Most hated customer was a women who wrote her check out with her own pen, then took mine and put it in her bag. I said everything short of "Can you please open your bag, take my pen out and give it back to me?", but she didn't take the hint.

[Starchild]

Some customers that I love (love to hit with a truck that is) :

- the lady that comes in every five months to see if we're selling "long" turtlenecks, despite the fact that we've only offered the sizes small through double extra large since the beginning of time.

-the man that swore at me because we forgot to take off a security ink tag from the jacket he bought. He bought said jacket during the Christmas rush, when we had a line stretching from the till to the back of the store and then doubling in on itself and ending at the front of the store. Instead of returning at a later date to get the tag removed, he attempts to remove it himself. Thereby ruining his new $150 jacket.

-the old ladies that insist on folding the clothes back themselves. There are never able to fold them correctly.. This leads to the fun end-of-day game in which we have to search the store for the improperly folded items.

-people that try on six outfits and then buy nothing. Even better, they keep coming back to the store every twenty minutes to try on something else and still manage to leave with nothing.

-and a new favourite. The lady that cheerfully said she'd call back every weekend until we got an item she wanted in. I'm not sure what part of "I'm sorry ma'am, but I don't think we'll be recieving that item this season" she managed to hear as "Please, call as often as you like. Your persistance will cause the entire chain of supply, nay, the entire fabric of reality to alter so you can get your t-shirt"

[Solly]

Originally posted by Gibsie
I'm usually dumped in the "ten items or less" till, and I'm lucky if half the customers obey it... bah!

The "express line" in supermarkets tends to be one of the slowest queues...

[Adalbertus]

Most hated customer was a women who wrote her check out with her own pen, then took mine and put it in her bag. I said everything short of "Can you please open your bag, take my pen out and give it back to me?", but she didn't take the hint.

Sorry, I usually refuse to suspect malice in the actions of people. But I've got lots of experience with people doing something by accident (mainly myself). I'm quite sure she would have understood you if she didn't really want to steal your pen. (Or was there any reason to believe that it is an advertising gift?)

[Evil Knevil]

Then again, what do you expect from a place called "Poundstretcher".

You worked at poundstretcher?!





Mind you I can hardly talk, I worked at McDonalds and at a Petrol Station next to Parole Estate.

....Which is where a degree in Politics/Psychology can take you.

[Chowlett]

Originally posted by Boddington's


The "express line" in supermarkets tends to be one of the slowest queues...

Not at Sainsbury's, Cambridge - where the "baskets only" till usually has at least 3, sometimes 5 people working it. And no-one seems to realise that this effectively reduces the length of the cue to one third or fifth or whatever. Almost always a good bet.

[Solly]

EDIT: x-post...

That is an exception though surely...

[Evil Knevil]

The worst thing was definately taking lottery ticket money from the poor and old.



Me: "Okaayy, one loaf of bread...and 12 lottery tickets, £12.50"

Customer: "Do you take Giro cheques?"

Or when people with faeces stained hands would give you faeces stained bank notes --- then the people behind that sigh when you have to go wash your hands instead of serving them faeces stained notes.

[Dauphin]

Originally posted by Evil Knevil
would give you faeces stained bank notes

Wow, never been so desperately in need of bog paper that my wallet's contents was the only answer.

[Solly]

Which reminds me to start a little experiment....

(no it doesn't involve **** on toilet paper )

[Evil Knevil]

I think these people were just coated in ****. Or maybe unable to look after themselves, through poorness and stupidity.

[Homer Simpson voice]

mmmm...Eugenics...

[/Homer Simpson voice]

[Alexander's Horse]

I don't think customers are stupid. I think they just don't want to have to think too much when shopping. I certainly don't.

[red_jon]

The closest I have ever come to killing someone was when working at Burger King.

I was stressed, overworked (there were 2 active workers currently there at lunch time including me), so I'm rushing around and I drop a tray.

It breaks into many pieces with a loud clash. Everyone stops and looks over at me.

So this elderly lady says "looks like you're having a smashing time".

...

It took all my willpower to not pick up a shard of borken tray and jam it through her neck.