Originally posted by Spock
NYE ...I see no problem with patching a MP game....IF...we had only bought a MP game. Both Civ3 and Ptw has bugs and playability issues straight out of the box...in MP as well as SP. As a consumer relations manager for Wally world...I have seen anywhere from 75 to 100 returns on games in the last year(not just IG games...the problem is more widespread) I hear the same thing over and over..."it doesn't work right". I take the time to explain about patches...where to find them etc.... some are happy with that...others demand a refund....cursing me out(like I made the game) saying how they shouldn't have to "fix it". I agree with them....if IG is not delivering what they promise out of the box, then they are short-changing the consumer...sure patches make the world go around...but not everyone has internet nor should we as consumers be trod upon by companies who say "we'll patch it later".
Once again...for the record..I am very pleased with Ptw(even if I did have to patch it)...but I ask...how many copies have already begun to collect dust...how many people will I not meet and enjoy their company in one of the MP rooms because of a company that wanted to "reduce development cost" ???
NYE ...I see no problem with patching a MP game....IF...we had only bought a MP game. Both Civ3 and Ptw has bugs and playability issues straight out of the box...in MP as well as SP. As a consumer relations manager for Wally world...I have seen anywhere from 75 to 100 returns on games in the last year(not just IG games...the problem is more widespread) I hear the same thing over and over..."it doesn't work right". I take the time to explain about patches...where to find them etc.... some are happy with that...others demand a refund....cursing me out(like I made the game) saying how they shouldn't have to "fix it". I agree with them....if IG is not delivering what they promise out of the box, then they are short-changing the consumer...sure patches make the world go around...but not everyone has internet nor should we as consumers be trod upon by companies who say "we'll patch it later".
Once again...for the record..I am very pleased with Ptw(even if I did have to patch it)...but I ask...how many copies have already begun to collect dust...how many people will I not meet and enjoy their company in one of the MP rooms because of a company that wanted to "reduce development cost" ???
It would be better if this did not happen so much, but part of the problem is that there are millions of possible combinations of hardware, os's and apps (probably billions or trillions, actually). Therefore you will see combinations that do not work. So I am used to it, as are many others.
Then again, there are releases that are particularly troublesome. PTW was like that. 1.01 could work, but too many people had too many problems making it work. 1.04 was better, but far from perfect still. 1.14 is starting to get there. The thing is not done yet though, I hope.
1.04 was out the day the boxes hit the shelves. 1.14 came out within 6 weeks. I wish it were not like this, as do a lot of others. However, denying the nature of the computer industry (hardware and software) is not going to make the next release better.
Maybe it will change, the way Vel has illustrated. I think though, that there will always be those boxes sold at Wally World and elsewhere. The hardcore fan base will not be enough to sustain the game industry for a long time yet, if ever.
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