Last year I bought some games for my kids on Amazon.com because the ones they asked for were not on stock locally. Last week I received an e-mail from "Amazon.com Inc." reporting possible irregularities with my account. The e-mail provided a link to contact them in order to fix the problem. I followed the link to a webpage that did indeed look a lot like an Amazon.com webpage. It had the correct colors, banners, ads and buttons, so I started to fill in the identification forms, but after completing the first page I was sent to a page with blanks for my credit card number, and more ominously my credit card PIN number. I thought about it for a second and decided that Amazon.com simply wouldn't need my PIN number, so I backed out. I decided to google Amazon.com outside of the e-mail link, but found that when I accessed "My Account" I was back on the same pages. I was still suspicious so I just quit. A few days later I revisited Amazon.com and found that the "My Account" page was completely different - it no longer asked for my credit card and PIN numbers. I contacted Amazon.com, reported the incident and sent to them an attachment including the headers of the offending e-mail. Their support person replied that the e-mail did not come from them and that I had been "spoofed".
I still don't understand how the "spoof" managed to redirect my attempt to contact Amazon.com from outside of the link they provided.
I still don't understand how the "spoof" managed to redirect my attempt to contact Amazon.com from outside of the link they provided.
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