Microsoft Help or, Damn His Japanese Girlfriend!

[Rufus T. Firefly]

Calling all Microsoft-savy Polytubbies:

Recently, a friend of mine came to stay with his Japanese girlfriend. While here, they asked if they could install something on my wife's computer (I wasn't there for the conversasion, which is why I'm not being as precise as I'd like) to help the Girlfriend ger her Japanese-language e-mail. My wife, being the perfect hostess and foolishly trusting them when they said this would be no problem, said yes.

Now, whenever she opens a Microsoft Office program or document, the Windows Installer opens up and begins some installation process; it then announces that it can't find the file IJ561401.CAB, and asks her to browse for it. At this point, she can cancel instead of browsing, and the program will open like normal. So, this is merely an annoyance, but it is an annoyance. Neither our friend nor his girlfriend can adequately explain what was installed (well, the girlfriend probably can, but not in English), so I'm not even sure what I'm looking for.

Any ideas? Anybody? TIA.

edited to correct the name of the .CAB file

[MORON]

maybe you can google IJ56401.CAB

there are sites that host random single window files.....

[Ted Striker]

It's possible they tried to install Support for East Asian fonts, and they didn't have the Windows CD to do it with.

Which Windows is this?

[Rufus T. Firefly]

:idea!: Great idea! Now, having just done that, I can see that most sites that come up are not English language or even Latin alphabet, which confirms my sense that this is some kind of non-Latin character file or program. Unfortunately, that doesn't get me very far. Still, thanks for the suggestion.

[Ted Striker]

Rufus,

Go here, there is a specific mention of this file, I think it is something specific to the Office program itself:

http://dylangreene.com/1/371_Its_about_time_you_updated_your_Office

Looks like you need Office 2003 CD's to load the file. Do you have them?

[Rufus T. Firefly]

Originally posted by Ted Striker
Rufus,

Go here, there is a specific mention of this file, I think it is something specific to the Office program itself:

http://dylangreene.com/1/371_Its_about_time_you_updated_your_Office

Looks like you need Office 2003 CD's to load the file. Do you have them?

Thanks, Ted, I'll try that.

[DaShi]

The only solution is to get a japanese girlfriend of your own to uninstall it.

[Ted Striker]

I'd hit it.

kannichiwa

[Dinner]

Just use system restore to go back to the day before the installation occured.