Glonkster computer question thread number six million

[TCO]

ok under >application, there was nothing that time matched last crash

[TCO]

I think taskmgr.exe is the culprit

from the event log for the crash.

[TCO]

Ok...as for the virus check. I updated my norton antivirus (I have a subscription) and ran it. It found JS.fortnight on two files and was unable to fix them:

C:WINDOWS.s.htm

and

*the adaware log*

[TCO]

further suggestions?

[Unspeakable Horror]

Strange, it should be there I have no idea
By the way, is the message box the usual thing? I mean a rectangle, or something like this:

http://www.microsoft.com/security/incident/blast.asp

[monkspider]

just reinstall windows dude

[Unspeakable Horror]

(I was writting my post while you posted)

taskmgr.exe is Windows Task Manager
Probably something is crashing the program I think, for example when you try to kill a program sometimes it won´t die.


WINDOWS.s.htm, just delete it.
Adaware log? isn´t it a text file?


EdiT: Well, time to go to sleep, see you later.

[TCO]

Ok I did what you said on the viruses from norton.

As for the window. not sure what you mean. The window that I see when the computer crashes is more horizontally long and vertically shorter.

I am on XP home

[Unspeakable Horror]

It´s ok, it´s a normal window then, probably not related to the IMG I posted. Next time it happens try taking a screenshot and pasting it on Paint before it crashes completely.

I never used laptops but, could this problem be related somehow to the battery?

See what you did? I can´t sleep now thinking about your problem

[MrFun]

Re: Glonkster computer question thread number six million

Originally posted by TCO
My computer crashes occasionaly. Seems to happen when I'm surfing the net. Not sure if it is poly related. Or related to some bad sites.

It's because your computer hates you.

[Asher]

****ed if I know, did you call Dell tech support?

It might be a heat problem? Dells get hot...

[MrFun]

Someone stole Asher's username -- he ran into a computer problem/question that he cannot help solve.

[Asher]

I'm sure it could be solved, it just requires much more information than is given, and I don't particularly feel like stealing business from something that should be directed to Dell's tech support.

This might be a common issue, for all we know.

My best guess would be heat. From personal experience Dell laptops are very poorly cooled, and not all processors run at the same temperature. GP might have gotten one that's excessively hot. Combined with poor heat dissipation and airflow, it can cause hardware to act incredibly slow at first and subsequently crashing hard (hence the lack of a Windows crash report, though I'm not sure those show up in XP Home).

[Ogie Oglethorpe]

Asher's right traditional P4's ran hot and since Dell is locked into Intel it may be a heat issue.

One of the many reasons to love AMD.

Course Intel supposedly fixed it with it with the centrino/P4m chip for a premium.

If heat is an issue and is verified by Dell you can look at getting one of those cooling pads to allow better air flow in and around the laptop.

[Asher]

Yeah, cause when P4s overheat the down-clock themselves. Which would explain the lack of performance...

(I've got a Pentium M 1.5GHz, and you gotta love a laptop that idles at 12W total power including the screen, and 29W under full load )