I've the same problem. A couple of months ago I switch play from Civ4 to Rise of Nations. The a few days ago I put Civ4 disc 1 into my cd-rom and receive this message:
Error Code: -5004 : 0x80041f42
Error Information:
*C:\Program Files\Common Files\InstallShield\Professional\RunTime\12\00\Int el32\iKernel.dll
>inc\CoCreate.cpp (44)
>SetupDLL\SetupDLL.cpp (1390)
PAPP:Sid Meier's Civilization 4
PVENDOR:Firaxis Games (##IDS_PRODUCT_URL##)
PGUID:CFBCE791-2D53-4FCE-B3FB-D6E01F4112E8
$11.0.0.28844
So, I then tried to uninstall the game by way of Programs and features, BTW I'm using WinVista (piece of junk) and it tells me I can't. So I went to 2k and followed there instructions for uninstall by way of disc 1 then used Wise disk cleaner to get rid of all files. Rebooted and reinstalled same problem. Then used Revo uninstaller to uninstall and reinstalled using safe mode to avoid interference well needless to say that didn't work either. When I try to play I get this message now:
"Please insert the correct CD-Rom, select ok and restart application."
I've done this and CD 1 of Civ 4 is in my CD-Rom, but still receive this message "Cannot locate the CD-Rom. 2k doesn't seem to accept the bad info coming off there disk. My cd-rom works fine with all other discs just not Civ4. Any solutions will be appreciated.
Error Code: -5004 : 0x80041f42
Error Information:
*C:\Program Files\Common Files\InstallShield\Professional\RunTime\12\00\Int el32\iKernel.dll
>inc\CoCreate.cpp (44)
>SetupDLL\SetupDLL.cpp (1390)
PAPP:Sid Meier's Civilization 4
PVENDOR:Firaxis Games (##IDS_PRODUCT_URL##)
PGUID:CFBCE791-2D53-4FCE-B3FB-D6E01F4112E8
$11.0.0.28844
So, I then tried to uninstall the game by way of Programs and features, BTW I'm using WinVista (piece of junk) and it tells me I can't. So I went to 2k and followed there instructions for uninstall by way of disc 1 then used Wise disk cleaner to get rid of all files. Rebooted and reinstalled same problem. Then used Revo uninstaller to uninstall and reinstalled using safe mode to avoid interference well needless to say that didn't work either. When I try to play I get this message now:
"Please insert the correct CD-Rom, select ok and restart application."
I've done this and CD 1 of Civ 4 is in my CD-Rom, but still receive this message "Cannot locate the CD-Rom. 2k doesn't seem to accept the bad info coming off there disk. My cd-rom works fine with all other discs just not Civ4. Any solutions will be appreciated.
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