Issues installing CIV IV

[karlmphysics]

I am having an issue installing CIV IV on my new computer. I was wondering if anyone else has or has had the same issue. It will install untill it gets to the very end and I get a pop up message that states:
Feature: C++Runtime Libraries 7.1
Component:
File:
Error: Data error (cyclic redundancy check).

I check my computer and the file folders have been set up but not anything inside the file folders. Thank you for any help.

[Willem]

Originally posted by karlmphysics

Error: Data error (cyclic redundancy check).

That usually indicates a bad disk. If it's brand new, you should take it back to the store you bought it from and ask them for a replacement. If you've had it for awhile I'd say you're SOL. You've probably scratched the disc somewhere in a critical area and now the drive can't read it properly.

[MoonWolf]

Can also be the CD/DVD-ROM that's faulty. Try with an other if you have it available.

[Unimatrix11]

I dont know if this still works, but i once heard, you could try to smooth the scratch, so instead of a ´chasm´ on your disk, make it kind of a ´valley´... - dont ask me how, tho...

How long, till software will be released on memory-sticks ?

[karlmphysics]

Thanks for your help. I'll try and clean the disk. I have had the game since it was first released and this is the first computer I've had any issue installing it on.

[snoopy369]

Well, disks get scratched over time... so that makes sense that it would come up after a number of years. Each time you insert the disk to the drive, it gets a bit scratched, and a small chance at a more significant scratch...