Crash to Desktop: Support and Debug

[SpencerH]

I've had two or three BSOD. Every time it has happened I wasnt using my 'supplemental cooling system' i.e. a house fan blowing into the open case. I needed the 'system' in order to play RoN and RTW. Now it seems that it is also required for CIV IV.

[Valari]

Thanks for responding to my post. I actually gave up on it since nothing seemed to work..and to be honest the game or some of the "updated" drivers i dl for my monther board, video and soundcard causing multiple errors to my computer, causing chkdsk to delete corrupt fiels upon bootup every time, programs jsut causing errors now asking me do i want to send an error report...none of this was happening before civ 4.

I noticed some ppl mention instaling on another drive otehr than that of windows, does this work any better?

How do you increase this virtual memory or page file? does that work at all? might as well try those to, i did pay money for this game, crappy feeling when it has to sit there, not to mention my comp is now F'ed, probably ahve to format, sigh.

again any help is appreciated
Thanks guys

[Ch33538411]

>>Civ 4 apears to randomly crash to the desktop with increasing frequency. Desktop graphics are corupted with horizontal bars

So far i agree and mostly it just crash to the desktop
But as others, i've experienced reboot of system, once with a nasty beep.

I have 2 PC's Both have this problem ... doesnt all
PC1: XP2400 / Geforce 6200 PC2: P4/3200 / RADEON X600

I'e 3 good savegames waiting for a patch, I've moved the savegames between PC's, They react simiar

Game start to crach around year 1950 on both PC's, Increasing frequency, and cant take a hole turn without crach after 2000.
Have managed to 2005 in one game, crach after 10-15 moves now, not fun to play)

I can play BF2 CSS and all other games, BUT i can't play CSS after a Civ crach, have to restart!!!

My systems are up2date (newest drivers and all.. old driver doesnt work either)

Another thing that doesnt help is "the New fix for the renderer error" (using the PakBuild.exe, did they forget to unpack something ???) didnt make any difference anyway!

I think it sux big time to put a unfinished game like this on the marked!!!

[edwardj]

"The patch will come out soon enough."

SOON enough for WHO? Take 2? Firaxis? or maybe, us the players?? I'm hoping to see the patch before Thanksgiving...anyone think I will?

Ed D

[Artuero]

Running a huge terra on epic, great game, but crashes to the desktop. I think I have figured out that it crashes on every second save (auto, quick or regular). Something about saving the second time causes the crash.

[marvinkosh]

I'm not saying this will work for everyone, but until I went back to older drivers I was experiencing frequent CTDs in the later ages. Since then I've had one occasionally now and then from certain actions e.g. using a spy to sabotage neutral improvements, but that's it. Read into that what you will

[Guy Saults]

Serious crashing to the desktop, with increasing frequency as the game progresses.

System:
-Chaintech 7NJL6 NForce 2, BIOS version 2, FSB clocked to 200 MHz.
-Athlon XP 3000 / 333 MHz, running at 2167 MHz.
-1GB RAM: 2x512MB Viking PC 3200 8/3/3 memory in dual channel mode.
-eVGA e-GeForce FX 5500 256MB, AGP 8X.
-Windows XP Home SP 2, Norton AV Corporate, Spybot S&D resident.
-Maxtor 100GB HD.
-500 Watt PSU.
-No peripherals.
-Board includes AC’97 5.1 Sound Codec, onboard LAN.
-PS/2 Mouse and Keyboard.

Other problems include blanking out during redraw, large black squares and terrain with no other features, etc.

[Artuero]

I reported earlier on my huge terra game, 18 civs, 1980s now, started crashing to desktop on saves in say 1940 or 1950. Usually on saves, but sometimes when moving on the map. In any event, I find that I can protect against the save occassioned crashes by saving very frequently. I am now saving at the beginning of every turn, at the end of every turn and sometimes in between.

[Guy Saults]

My other computer is very similar to the system I outline above. This one has--
-Chaintech 7NJL6 NForce 2, BIOS version 1, FSB clocked to 166 MHz.
-Athlon XP 2900 / 333 MHz, running at 1.99 GHz.
-1GB RAM: 2x512MB PNY PC 2700 7/3/3 memory in dual channel mode.
-XFX e-GeForce FX 5200 128MB, AGP 8X.
-Windows XP Home SP 2, Norton AV Corporate, Spybot S&D resident.
-Maxtor 160GB HD.
-450 Watt PSU.
-No peripherals.
-Board includes AC’97 5.1 Sound Codec, onboard LAN.
-PS/2 Mouse and Keyboard.

Up-to date drivers all around....

I am playing the same game, same files, with no CTD's!

[DocMWood]

No patch yet....looks doubtful for Thanksgiving. Hope the 2K games folks have fun while we're not playing Civ....

[edwardj]

I for one am getting quite tired of this wait for the patch. I WAS getting e-mails from both Firaxis and Take 2 that the patch would be out soon...now they aren't even answering my e-mails. Anyone have any other information?


Ed D

[magott]

The patch is out, don't know if it's fixed the crash to desktop issue. I will try it when I get home from work. My current save game crashes to desktop within 1 minute from loading it, so I guess I'll find out if it's fixed it soon enough

[Ch33538411]

Well You can get the New patch v 1.09 here:

http://www.the-battlefield.com/#0

Did'nt work for my save games and I don't belive that it will work on new games either!

Where can i get my money back? I want my money back if now

Games from 2k and fireaxis are games I will not pay for anymore!!

It gotta be illegal to sell crap like that!

Where can i get my money back????

[myros]

Tried out pacth 1.09 - seems a bit better but I still crash every so often.

For my ATI 9600pro I have to turn AGP totaly off (using omega drivers and the smartgart tab). With AGP off I can play for days without a crash or problem. This game seems to just hate ATI cards.

M

[magott]

Mine hasn't crashed since I installed the patch, that doesn't mean that it won't though.

I have experienced crashes (Illegal operation...jada-jada) when quick-loading.