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An open letter to EE

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  • An open letter to EE

    Dear EE.

    As you are aware, I have a phone contract with you. I'd like to take this opportunity to emphasise that word "contract", because that is what it is. A contract. It is not, as your telesales department appear to believe, some kind of Faustian pact in which I have granted you my immortal soul. Let me stress from the very outset that I am not your ***** as a result of having one of your phones, OK?


    I do not use you for broadband. I use another company for that. No, I'm not going to tell you who they are, no matter how many times your telesales team ask me, for one very simple and very clear reason. It's none of their ****ing business. Frankly the company I use for broadband are a buch of charmless mercenary *****, but at least they've got the sense to leave me the hell alone by allowing a few months of peace between phone calls.


    That brings me, rather neatly, to the point of this letter. The answer to the question "Would you like our broadband?" isn't one that's going to change on a frequent basis. The answers to some questions certainly might- ones like "Would you like a sandwich?" or "Would sir care for a "happy ending" today?" are questions that are susceptible to daily whims. But not "Would you like our broadband?". It's not a question that you need to ask me every other day. If the answer was "No" two days ago, it's still going to be "No" today, unless it's turned into "**** off and leave me alone" in the intervening 48 hours.


    And yet every other day some chirpy little bastard is phoning me at while I'm at work to try whoring broadband. I am diving away from my desk to take personal calls so frequently that my workmates are convinced I'm having an affair. In their eyes I have transformed from "Model family man" to "Filthy syphilitic animal. HIs poor wife!" and all because your call centre pimps seem flatly incapable of understanding the words "Leave me alone or I'll stick this ****ing phone up your arse and claim on the insurance".


    I have no idea how many sales this "Harass the ****ers until they dissolve into a puddle of snot and tears and cave in to our demands" school of marketing nets you, but it's failed here. See my arsehole? Do you see it, in all its virgin glory? My lovely arsehole? Well, you're not having it. NO. It's mine, I like it and you're not having it. There is a line that separates "ethical sales" from "harassment by a pack of rapacious ****s" and you have not so much stepped over it as hurtled clear over it like Evel ****ing Knievel.

    May you, your sales team and all your board of directors all be savaged to death by crab lice. You appalling bastards.

    Love,

    BFB
    The genesis of the "evil Finn" concept- Evil, evil Finland

  • #2
    who is ee?
    To us, it is the BEAST.

    Comment


    • #3
      Take a wild guess from the content of the letter.
      The genesis of the "evil Finn" concept- Evil, evil Finland

      Comment


      • #4
        Something caller ID was made for.
        No, I did not steal that from somebody on Something Awful.

        Comment


        • #5
          yes
          i understand its some sort of phone company
          that doesn't explain what the letters stand for
          To us, it is the BEAST.

          Comment


          • #6


            Looks like a phone company called "Everything Everywhere" that only services the UK.

            Comment


            • #7
              Originally posted by gribbler View Post
              http://en.wikipedia.org/wiki/EE_%28t...ons_company%29

              Looks like a phone company called "Everything Everywhere" that only services the UK.
              thank you

              useful people
              To us, it is the BEAST.

              Comment


              • #8
                It should be "A Few Services on .05% of the Earth's Surface".

                Comment


                • #9
                  You just wasted six ... no, seven ... seconds of your life reading this sentence.

                  Comment


                  • #10
                    At least in the US, you have a "business relationship" with your cell phone carrier, so they're allowed to say **** it to the DNC registry. Dunno how thoroughly screwed UKers are, only have Cory Doctrow's word on that and you know how he is.

                    On the other hand, when AT&T calls me, the phone says "AT&T" as caller ID, so I know to ignore it unless I feel like having a fun-with-telesales-rep day.
                    <Reverend> IRC is just multiplayer notepad.
                    I like your SNOOPY POSTER! - While you Wait quote.

                    Comment


                    • #11
                      Telemarketer: Would you like our new service?
                      Me: Do you own your home?
                      TM: Excuse me, sir?
                      Me: Do you own your home? Or do you rent?
                      TM: I'm sorry sir, I'm calling about our new service?
                      Me: Yes, I know, but I can't help you with the type mortgage you are going to need unless I know if you own your home?
                      TM: Mortgage? Sir, we would like to talk with you about our new service...
                      Me: Yes, I know. I would like to refinance your house...or perhaps you would like to purchase a home? Rates are incredibly low.
                      TM: Uh..no, sir...
                      Me: Refinance then? Okay...let's start with your social security number.


                      Rarely do I get a call back...
                      "I am sick and tired of people who say that if you debate and you disagree with this administration somehow you're not patriotic. We should stand up and say we are Americans and we have a right to debate and disagree with any administration." - Hillary Clinton, 2003

                      Comment


                      • #12
                        Jon Miller....
                        Any views I may express here are personal and certainly do not in any way reflect the views of my employer. Tis the rising of the moon..

                        Look, I just don't anymore, okay?

                        Comment


                        • #13
                          Originally posted by PLATO View Post
                          Telemarketer: Would you like our new service?
                          Me: Do you own your home?
                          TM: Excuse me, sir?
                          Me: Do you own your home? Or do you rent?
                          TM: I'm sorry sir, I'm calling about our new service?
                          Me: Yes, I know, but I can't help you with the type mortgage you are going to need unless I know if you own your home?
                          TM: Mortgage? Sir, we would like to talk with you about our new service...
                          Me: Yes, I know. I would like to refinance your house...or perhaps you would like to purchase a home? Rates are incredibly low.
                          TM: Uh..no, sir...
                          Me: Refinance then? Okay...let's start with your social security number.


                          Rarely do I get a call back...
                          Well-played.
                          Life is not measured by the number of breaths you take, but by the moments that take your breath away.
                          "Hating America is something best left to Mobius. He is an expert Yank hater.
                          He also hates Texans and Australians, he does diversify." ~ Braindead

                          Comment


                          • #14
                            Originally posted by SlowwHand View Post
                            Well-played.
                            Funny thing is that I haven't actually originated a loan myself in over 15 years. But I still know how!!
                            "I am sick and tired of people who say that if you debate and you disagree with this administration somehow you're not patriotic. We should stand up and say we are Americans and we have a right to debate and disagree with any administration." - Hillary Clinton, 2003

                            Comment


                            • #15
                              I find that refusing to actually answer any calls on my mobile phone reduces the level of stress I get from telemarketers. Basically, if you aren't on my list of known numbers already, I am not going to talk to you.

                              No, I don't work customer service. Can you tell?
                              I'm building a wagon! On some other part of the internets, obviously (but not that other site).

                              Comment

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