There are certain cases where they are allowed to act capriciously. For example over here a doctor is allowed to say no to not prescribing (I know I'm using the wrong word but I can't think of the right one) an abortion if a woman ask for it, but he is under obligation to send her to a doctor who will.
First off, doctors in NA are not civil servants. Not even in Canada.
Also what about a muslim civil servant that refused to marry a muslim woman and atheist/pagan/Jewish/Christian man because it goes against his religion?
Then he would be fired.
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