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  • When government regulation fails

    Canada's got all of 3 cell phone companies, and competition is restricted as per the government. Right now they're finally in the process of allowing a 4th by auctioning off the frequency, but it's not here yet.

    We've got 1 GSM provider (Rogers) and 2 CDMA (Telus and Bell). Rogers was in the press lately because their iPhone plan is absurd compared to everyone else in the world. It costs more, you get far less, there's no unlimited data option, and you have to get it on a three year contract. Outstanding.

    Not a week later, both Bell and Telus jump on the "screw the customer bandwagon" by displaying patently obvious price fixing / oligopoly practice by simultaneously announcing that next month all incoming text messages will cost $0.15 a piece. So now the spam texts I get will cost me money, I don't get to choose if I accept the message as I do when I get called by 1-800 numbers.

    I'm so ****ing pissed off that the telco companies in Canada are some of the most expensive in the world, and when the rest of the world is getting cheaper server we're getting more expensive.

    So now for every text message sent, or transmitting maybe 100-200 bytes of data, Telus and Bell are collecting $0.30. I don't even want to know what that works out to in $ per GB.

    Read latest breaking news, updates, and headlines. Calgary Herald offers information on latest national and international events & more.


    Bell, Telus to charge for incoming text messages

    OTTAWA -- Cellphone users are about to be hit with new fees as two of Canada's telecommunications giants plan to bring in a levy on incoming text messages.

    Bell Mobility will begin charging customers 15 cents per incoming text message on Aug. 8. Telus Mobility is moving to the same billing practice effective Aug. 24. Until now, their pay-per-use customers who send text messages have been charged a 15-cent fee per message, but it hasn't cost anything to receive them.

    The pending new charge has sparked outrage on blogs, with customers saying they can't control who sends them messages, especially when spammers obtain their cell number or retailers send them unsolicited messages.

    "This charge is unbelievable. If someone sends me "spam" on my Bell phone, I have to pay for it? I made the mistake of giving my cellphone number to a car rental agency and now I get spam text messages," a Bell customer ranted on a Canadian technology blog.

    "I actually work for Bell and I think this incoming text messages being charged is bogus!" posted another.

    Text messaging has ballooned in popularity since inter-carrier service came to Canada in 2002.

    In its first year, there were 369,000 text messages sent every day, or 11 million annually. Today, Canadians send 45.4 million per day, according to the Canadian Wireless Telecommunications Association. And cellphone subscribers sent 4.1 billion in the first quarter of this year, close to the annual total of 4.3 billion sent in 2006 and on track to surpass the 10.1 billion sent last year.

    Association spokesman Marc Choma said the phenomenon has moved beyond the teenage crowd to parents, who use it as a "family management tool."

    Telus Mobility spokesperson AJ Gratton cites this rapid growth as the reason for the new charge.

    "The growth in text messages has been nothing short of phenomenal," Gratton said. "This volume places tremendous demands on our network and we can't afford to provide this service for free anymore."

    Characterizing the annual growth in text traffic on Bell's wireless network as "massive," company spokesman Jason Laszlo said the result has been greater capacity, licensing and support costs.

    He said all but one of Bell's North American competitors charge for both incoming and outcoming text messages.

    Bell and Telus customers can avoid the charge by switching to Rogers, which says it has no plans to institute a fee to receive a text message. But Bell and Telus both charge penalties if customers break their contracts, at $20 for every month remaining on a broken contract up to $400.

    "We just don't charge for it, and have no plans to. Now it's a unique differentiator for Rogers," company spokeswoman Elizabeth Hamilton said of the move to charge for incoming messages.

    Howard Chui, based in the Toronto suburb of Richmond Hill, runs an online forum about the mobile phone industry in Canada. He isn't optimistic that consumers are going to win this fight. And he's not sure how long Rogers will hold out.

    "I think overall customers will just have to take it," he said, characterizing the three Canadian carriers as an "oligopoly."

    Rogers is dealing with its own customer backlash over its rate plans for the Apple iPhone, on store shelves on Friday. The company, which has an exclusive iPhone carrier arrangement with Apple Inc. in Canada, is offering monthly plans ranging from $60 to $155.

    The proposed fee schedule has unleashed an online campaign against Rogers, under the tagline "Screwing Canadian iPhone customers since ‘08."

    Canadians already pay more than Europeans and Americans for cellphone services. Industry Minister Jim Prentice acknowledged this fact in the spring when he opened Canada's wireless spectrum auction.

    Industry Canada set aside 40 megahertz, out of a total 105, for smaller companies to compete against the established telecommunications giants. Prentice said "the intent behind the auction is lower prices, more choice for consumers.'"
    "The issue is there are still many people out there that use religion as a crutch for bigotry and hate. Like Ben."
    Ben Kenobi: "That means I'm doing something right. "

  • #2
    Sounds like you guys also have a problem with industry lobbyists buying politicians.
    Try http://wordforge.net/index.php for discussion and debate.

    Comment


    • #3
      Ah capitalism.
      Christianity: The belief that a cosmic Jewish Zombie who was his own father can make you live forever if you symbolically eat his flesh and telepathically tell him you accept him as your master, so he can remove an evil force from your soul that is present in humanity because a rib-woman was convinced by a talking snake to eat from a magical tree...

      Comment


      • #4
        Originally posted by Oerdin
        Sounds like you guys also have a problem with industry lobbyists buying politicians.
        Do some research, thanks.

        It's just ineptitude.
        "The issue is there are still many people out there that use religion as a crutch for bigotry and hate. Like Ben."
        Ben Kenobi: "That means I'm doing something right. "

        Comment


        • #5
          Originally posted by chegitz guevara
          Ah capitalism.


          It's not a free market, che, and that's precisely the problem. Several competitors have wanted in on the market for years, but the government has kept them out.

          I wouldn't call the problem of government inhibiting competition a "capitalism" problem.
          "The issue is there are still many people out there that use religion as a crutch for bigotry and hate. Like Ben."
          Ben Kenobi: "That means I'm doing something right. "

          Comment


          • #6
            hmm 45.5 million a day @ .15 (yeah split between all of them)
            gee around another 7 million a day in revenue.
            on top of the 7 million they're getting from the senders already.

            Yeah, you guys are getting screwed. I'm sure they could pay
            company spokesman Jason Laszlo said the result has been greater capacity, licensing and support costs.
            quite quickly
            It's almost as if all his overconfident, absolutist assertions were spoonfed to him by a trusted website or subreddit. Sheeple
            RIP Tony Bogey & Baron O

            Comment


            • #7
              It's because of the high cost of fuel... er, something.
              Monkey!!!

              Comment


              • #8
                Originally posted by Mr Snuggles


                It's not a free market, che, and that's precisely the problem. Several competitors have wanted in on the market for years, but the government has kept them out.

                I wouldn't call the problem of government inhibiting competition a "capitalism" problem.
                Amen.

                If this were a free market you'd pay practically nothing to transmit 100-200 bytes. Look at how long distance prices in the US have dropped since Ma Bell got smashed.
                John Brown did nothing wrong.

                Comment


                • #9
                  I sure hope Shaw launches a wireless service, hopefully GSM. They know how to treat their customers right.

                  Comment


                  • #10
                    Originally posted by Mr Snuggles




                    It's not a free market, che, and that's precisely the problem. Several competitors have wanted in on the market for years, but the government has kept them out.

                    I wouldn't call the problem of government inhibiting competition a "capitalism" problem.
                    Ding, ding, ding! We have a winner.
                    Life is not measured by the number of breaths you take, but by the moments that take your breath away.
                    "Hating America is something best left to Mobius. He is an expert Yank hater.
                    He also hates Texans and Australians, he does diversify." ~ Braindead

                    Comment


                    • #11
                      How bad are the spam text messages that you get right now? As in, how many do you get per day?

                      I'm asking because I'm looking into finally getting a cell phone. (I've been putting it off because of the high monthly fees they already charge. I really should get one since I'm part of an on-call rotation.)
                      "Every time I have to make a tough decision, I ask myself, 'What would Tom Cruise do?' Then I jump up and down on the couch." - Neil Strauss

                      Comment


                      • #12
                        Originally posted by LotC
                        I sure hope Shaw launches a wireless service, hopefully GSM. They know how to treat their customers right.
                        Absolutely. I loved it when they called my house to threaten to disconnect me for violating the unwritten bandwidth cap years ago. I think I downloaded like 20GB in one month.

                        I told them to **** right off, looked into DSL, but they ended up not doing anything. Just harassing me.
                        "The issue is there are still many people out there that use religion as a crutch for bigotry and hate. Like Ben."
                        Ben Kenobi: "That means I'm doing something right. "

                        Comment


                        • #13
                          Originally posted by Xorbon
                          How bad are the spam text messages that you get right now? As in, how many do you get per day?

                          I'm asking because I'm looking into finally getting a cell phone. (I've been putting it off because of the high monthly fees they already charge. I really should get one since I'm part of an on-call rotation.)
                          I get a few a week right now. It's not too bad. In fact most of them are from Telus themselves. They also have a knack for sending me messages slightly too long, so it's like 1 full message than 5 characters in a second. Class acts, Telus.

                          I know others who get a lot more. It's just like email spam...the more places that have your phone number, the more text spam you get. At least with unsolicited calls you can usually screen them, but not when people send you random messages.

                          This will most affect a lot of my friends who have Facebook Mobile set up -- they get text messages (maybe a dozen a day) with various messages through Facebook from friends (or certain people's status updates).

                          In any case, it is ridiculous...
                          "The issue is there are still many people out there that use religion as a crutch for bigotry and hate. Like Ben."
                          Ben Kenobi: "That means I'm doing something right. "

                          Comment


                          • #14
                            Originally posted by Mr Snuggles


                            Absolutely. I loved it when they called my house to threaten to disconnect me for violating the unwritten bandwidth cap years ago. I think I downloaded like 20GB in one month.

                            I told them to **** right off, looked into DSL, but they ended up not doing anything. Just harassing me.
                            I've found them to have the best customer service of any company I've dealt with. They've gone above and beyond for me a few times.

                            Comment


                            • #15
                              Originally posted by LotC


                              I've found them to have the best customer service of any company I've dealt with. They've gone above and beyond for me a few times.
                              Yes, like the other time a Shaw rep came to the house and actually counted hookups and saw we had 1 more hookup than was allotted in our plan and called us criminals and added an extra ten bucks per month to the cable bill.

                              Then there was the time we had no internet for four days due to a botched upgrade at the neighborhood gateway. That was classy also.

                              Above and BEYOND.
                              "The issue is there are still many people out there that use religion as a crutch for bigotry and hate. Like Ben."
                              Ben Kenobi: "That means I'm doing something right. "

                              Comment

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