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Anybody used Mushkin for a RAM purchase?

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  • #1

    Anybody used Mushkin for a RAM purchase?

    So, I wanted to upgrade my RAM for Vista. I looked all over and got 2 1GB chips from Mushkin. I ordered it on the evening of the 24th and got a confirmation email. It seems on the 25th they charged my account, but I never received a shipping email. So today, I tried calling, but no one was there. I left a couple messages and also left an email. No reply today.

    Anyone else buy RAM from Mushkin.com? Is this normal procedure? They just take your money and then the RAM appears on your doorstep without any shipping emails sent?

    I know they have a forum, but I don't want to be the whiny loser asking "where is my RAM!!1!". Well, not until Tuesday at any rate .
    “I give you a new commandment, that you love one another. Just as I have loved you, you also should love one another. By this everyone will know that you are my disciples, if you have love for one another.”
    - John 13:34-35 (NRSV)
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  • #2
    Don't use shady websites

    Newegg.com FTW
    <Reverend> IRC is just multiplayer notepad.
    I like your SNOOPY POSTER! - While you Wait quote.

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    • #3
      Some info:
      Mushkin Memory Modules Consumer Verified Ratings & Reviews
      http://www.resellerratings.com/store/Mushkin_Memory_Modules
      Find the best stores, Read Real Customer Ratings and Write Reviews

      Relatively good rating, but the most recent posts are pretty negative. Indicative of a seller that used to be good, but isn't anymore.

      BBB had 3 complaints in 36 months, 1 satisfactorily dealt with, 1 dealt with to the satisfaction of the BBB but not the customer, and 1 was not able to be dealt with (but is to the satisfaction of the BBB).

      Sounds to me like they'll probably ship you your stuff, just that they've gone a bit down hill in customer service.
      <Reverend> IRC is just multiplayer notepad.
      I like your SNOOPY POSTER! - While you Wait quote.

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      • #4
        Mushkin is a reputable brand.
        THEY!!111 OMG WTF LOL LET DA NOMADS AND TEH S3D3NTARY PEOPLA BOTH MAEK BITER AXP3REINCES
        AND TEH GRAAT SINS OF THERE [DOCTRINAL] INOVATIONS BQU3ATH3D SMAL
        AND!!1!11!!! LOL JUST IN CAES A DISPUTANT CALS U 2 DISPUT3 ABOUT THEYRE CLAMES
        DO NOT THAN DISPUT3 ON THEM 3XCAPT BY WAY OF AN 3XTARNAL DISPUTA!!!!11!! WTF

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        • #5
          Brand is one thing. Website selling could well be another. There have been many cases of that.
          <Reverend> IRC is just multiplayer notepad.
          I like your SNOOPY POSTER! - While you Wait quote.

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          • #6
            Thanks snoopy. Didn't even think to check the BBB stuff. Mushkin is supposed to be a very good brand, which is why I bought from them. Their customer service may be crap though.

            Reading the reviews, it appears that this has happened to folks in the past (at least 2 of the reviews). One was they forgot to send it out and the other was they were out of stock but didn't bother to tell the guy . Neither are good. But if the phones were off, maybe there was a snowstorm in Denver (where they are located)? Another guy was called by them the day he placed the order saying it was out of stock and then received a shipment earlier than they said it would be without a shipping email being sent to him.

            I'm hoping to get a response on Monday morning. Hopefully saying they shipped it but forgot to send an email, or are shipping it on Monday morning.
            “I give you a new commandment, that you love one another. Just as I have loved you, you also should love one another. By this everyone will know that you are my disciples, if you have love for one another.”
            - John 13:34-35 (NRSV)

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            • #7
              I ordered from them once, everything was smooth as silk. Around a year later, I had to RMA my stick, and again, no problem at all.
              In Soviet Russia, Fake borises YOU.

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              • #8
                I bet some Mushkin CEO fled with all the money and is now spending a nice time on the Bahamas with people's RAM
                Blah

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                • #9
                  Just got an email response:

                  Hello,



                  Your order shipped on the 25th of January under the FedEx tracking number 699234979519. The estimated delivery is tomorrow by 4.30pm.



                  Mushkin Support


                  Though I wish they sent me an email confirmation on the 25th!
                  “I give you a new commandment, that you love one another. Just as I have loved you, you also should love one another. By this everyone will know that you are my disciples, if you have love for one another.”
                  - John 13:34-35 (NRSV)

                  Comment

                  • #10
                    If it still doesn't arrive, can you sue millions out of them?
                    Blah

                    Comment

                    • #11
                      Damn straight

                      “I give you a new commandment, that you love one another. Just as I have loved you, you also should love one another. By this everyone will know that you are my disciples, if you have love for one another.”
                      - John 13:34-35 (NRSV)

                      Comment

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