C++ Runtime error message-abnormal program termination

[Grandpa Troll]

I got my new PC and have been using for about a week. I was installing my games on it, didnt download anything and now amnytime I try launching a game, this is what I get for an error message

[Grandpa Troll]

this does on any of the four roms I have

I tried uninstalling a couple games but that diodnt do anything to prevent it

Gramps

[Grandpa Troll]

I called HP support and this fella from perhaps a middle east accent tels me So sorry, HP does not support games and therefor it is out of the terms of support.

So I tell akmed or whatever his name is he is full of it, my pc wont read any programs period and freezes up, wont eject the Disc I have to restart

He then does a 180 degree turn and says ok, do you have any important data on your pc?

Hello i tell him, yes been installing for a week all programs on it.

He tells me I have to do a complete install from scratch.
I ask him is he sure and he says yes this is the reply that will work

He didnt have that before and only after I told him it was a game but anything

When doing a Google search on this message it is all over the board with various softwar installed from AOL to Office to games and the answers a wide across the board.

I think i will recall the HP and see if I get an American or someone who has some sort of technical knowledge.


Grrrrr

Gramps

[Aeson]

So does it only happen for games? Games which need a disc check?

[Grandpa Troll]

DVD Movies play fine.

Please help, how would I know if a game needs a disc check?

I had never heard of this before.

I can now play the games that crash on the 2 internal roms on my usb external roms.

weird

I am back on technical support and awaiting next hope to jump through

Gramps

[Jack_www]

Originally posted by Grandpa Troll
I called HP support and this fella from perhaps a middle east accent tels me So sorry, HP does not support games and therefor it is out of the terms of support.

So I tell akmed or whatever his name is he is full of it, my pc wont read any programs period and freezes up, wont eject the Disc I have to restart

He then does a 180 degree turn and says ok, do you have any important data on your pc?

Hello i tell him, yes been installing for a week all programs on it.

He tells me I have to do a complete install from scratch.
I ask him is he sure and he says yes this is the reply that will work

He didnt have that before and only after I told him it was a game but anything

When doing a Google search on this message it is all over the board with various softwar installed from AOL to Office to games and the answers a wide across the board.

I think i will recall the HP and see if I get an American or someone who has some sort of technical knowledge.


Grrrrr

Gramps

I dont think calling again is going to work. Their default answer is just reinstall windows. As far as the error message that is a pretty general error and I have seen it on a lot of programs before.

[Grandpa Troll]

Originally posted by Jack_www


I dont think calling again is going to work. Their default answer is just reinstall windows. As far as the error message that is a pretty general error and I have seen it on a lot of programs before.

any known workaround?

Thanks

[Aeson]

I meant, do the games that crash require a play cd to be in to play? It sounds like it has something to do with the cd check.

Which games specifically crash? Empire Earth 2 (SecuROM) and...

[Jack_www]

Is it happening all the time? Does it happen with all your games or just one? The only thing I can think of is uninstall the game, reinstall it and download the lattest updates for the game.

[Grandpa Troll]

Ok

I can play any of the games in question problem free on either of the two external roms

but nothing work on internal roms

EEII,SWAT 4 & Expansion, Axis & Allies to name a few have the runtime error

Then the pc freezes up and you can eject or do anything, except restart it (The pc)

Updated to death no go, reinstalled same twice on each nada,zip zilch

All these games require a CD to play

Gramps

[Aeson]

Do you know the make and model of the internal CD drives?

Also, you can try disabling any antivirus software you are running, sometimes that can cause a conflict with CD checks.

[Jack_www]

Never mind this post please

[Jack_www]

if you go to msconfig, you can also do a selective start up to see if some program is interferring with the hardward. I would also try to reinstall the driver for your internal CD-ROMS

[aneeshm]

Originally posted by Jack_www


I dont think calling again is going to work. Their default answer is just reinstall windows. As far as the error message that is a pretty general error and I have seen it on a lot of programs before.

That's one gripe I have with Windows-based tech-support. Reinstallation is a fucking asinine solution. A solution involves finding the problem, and fixing it, not simply taking the approach of "nuke it from orbit". Unless, of course, these people think that Windows is the problem. What happened to the days when the tech support guy actually knew the system and how to fix it?

[Jack_www]

Originally posted by aneeshm


That's one gripe I have with Windows-based tech-support. Reinstallation is a fucking asinine solution. A solution involves finding the problem, and fixing it, not simply taking the approach of "nuke it from orbit". Unless, of course, these people think that Windows is the problem. What happened to the days when the tech support guy actually knew the system and how to fix it?

Because they are cheep and hire people who only know basic trouble shooting, and in the end just tell you to reinstall. Some times though when your system gets really screwed up, the only option you have is to reinstall windows. That has happened to me once.