Problem with a Lynksis Router

[Tuberski]

The router worked yesterday for my wife. She has reset the router, changed cords, it still doesn't work. She can plug into the cable modem directly and it works. She has replaced the oruter with the same model number and it still does not work.

She is, unfortunately running Windows ME. BUT, the XBox that was connected to the router doesn't find it either.

Any help?

ACK!

[Imran Siddiqui]

What model?

Wired? Wireless?

DL any new firmware or something else?

[Tuberski]

It's a WRT54G wired/wireless router. No firmware was downloaded and as far as she tells me, nothing else has been downloaded either.

ACK!

[LordShiva]

Originally posted by Imran Siddiqui
DL

[Imran Siddiqui]

Light still working on the router when the wire from the cable modem plugged in? Or is it all dark?

Does it work in wired mode if it doesn't in wireless?

[Tuberski]

Originally posted by LordShiva

ACK!

[Tuberski]

Originally posted by Imran Siddiqui
Light still working on the router when the wire from the cable modem plugged in? Or is it all dark?

She says it flashes occasionally.

It doesn't work wired or wireless. The computer is wired, the x-box is wireless.

She can plug the computer into the cabel modem and it works fine.

ACK!

[Donegeal]

I've had this problem with my Linksys wireless router also. However, mine seems to be fixed when I reset it (well, when I reset both my cable modem and the router...)

[Imran Siddiqui]

There should be one light dedicated to an internet connection, that should always be on, IIRC. Check to see if it is when it is plugged into the cable modem.

Did you do a hard reboot? IE, unplug it from the wall and wait 10 seconds before loading it up again?

If it still doesn't work, I think it may be time to call up Linksys.

[Tuberski]

Originally posted by Imran Siddiqui
There should be one light dedicated to an internet connection, that should always be on, IIRC. Check to see if it is when it is plugged into the cable modem.

Did you do a hard reboot? IE, unplug it from the wall and wait 10 seconds before loading it up again?

If it still doesn't work, I think it may be time to call up Linksys.

She says she did, and she even went and bought a NEW router, still doesn't work.

ACK!

[Imran Siddiqui]

Yikes... you don't buy a new router before you figure out what's wrong with your old one...

Though that's a wierd sign. I wonder if it is something with the setup on the computer. Did you re set it up?

[Tuberski]

Originally posted by Imran Siddiqui
Yikes... you don't buy a new router before you figure out what's wrong with your old one...

Though that's a wierd sign. I wonder if it is something with the setup on the computer. Did you re set it up?

Nope, nothing. The only wierd thing that happened is that her laptop battery died while online. She's waiting on a new charger so she can't use it.

I told her to try resetting the cable modem as Donegeal suggests, we'll see what happens.

EDIT: Clerks 2 was great!

ACK!

[Tuberski]

Well, she has turned off the modem and nothing different.

ACK!

[Imran Siddiqui]

Well has she turned it back on?

[Imran Siddiqui]

Though, all this may seem like something to call Linksys about... I have a feeling it may be a setting on your computer since TWO routers aren't working.

Or try to reinstall the drivers for the router and then if it doesn't work, call Linksys.