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  • Pay too much and you could raise the alarm

    I don't think I have further comment on this.

    By BOB KERR
    The Providence Journal
    28-FEB-06

    PROVIDENCE, R.I. -- Walter Soehnge is a retired Texas schoolteacher who traveled north with his wife, Deana, saw summer change to fall in Rhode Island and decided this was a place to stay for a while.

    So the Soehnges live in Scituate now and Walter sometimes has breakfast at the Gentleman Farmer in Scituate Village, where he has passed the test and become a regular despite an accent that is definitely not local.

    And it was there, at his usual table last week, that he told me that he was "madder than a panther with kerosene on his tail."

    He says things like that. Texas does leave its mark on a man.

    What got him so upset might seem trivial to some people who have learned to accept small infringements on their freedom as just part of the way things are in this age of terror-fed paranoia. It's that "everything changed after 9/11" thing.

    But not Walter.

    "We're a product of the '60s," he said. "We believe government should be way away from us in that regard."

    He was referring to the recent decision by him and his wife to be responsible, to do the kind of thing that just about anyone would say makes good, solid financial sense.

    They paid down some debt. The balance on their JCPenney Platinum MasterCard had gotten to an unhealthy level. So they sent in a large payment, a check for $6,522.

    And an alarm went off. A red flag went up. The Soehnges' behavior was found questionable.

    And all they did was pay down their debt. They didn't call a suspected terrorist on their cell phone. They didn't try to sneak a machine gun through customs.

    They just paid a hefty chunk of their credit card balance. And they learned how frighteningly wide the net of suspicion has been cast.

    After sending in the check, they checked online to see if their account had been duly credited. They learned that the check had arrived, but the amount available for credit on their account hadn't changed.

    So Deana Soehnge called the credit-card company. Then Walter called.

    "When you mess with my money, I want to know why," he said.

    They both learned the same astounding piece of information about the little things that can set the threat sensors to beeping and blinking.

    They were told, as they moved up the managerial ladder at the call center, that the amount they had sent in was much larger than their normal monthly payment. And if the increase hits a certain percentage higher than that normal payment, Homeland Security has to be notified. And the money doesn't move until the threat alert is lifted.

    Walter called television stations, the American Civil Liberties Union and me. And he went on the Internet to see what he could learn. He learned about changes in something called the Bank Privacy Act.

    "The more I'm on, the scarier it gets," he said. "It's scary how easily someone in Homeland Security can get permission to spy."

    Eventually, his and his wife's money was freed up. The Soehnges were apparently found not to be promoting global terrorism under the guise of paying a credit-card bill. They never did learn how a large credit card payment can pose a security threat.

    But the experience has been a reminder that a small piece of privacy has been surrendered. Walter Soehnge, who says he holds solid, middle-of-the-road American beliefs, worries about rights being lost.

    "If it can happen to me, it can happen to others," he said.

    (Bob Kerr is a columnist for The Providence Journal. E-mail bkerr@projo.com.)

    (Distributed by Scripps Howard News Service, www.shns.com.)
    Going too far
    Life is not measured by the number of breaths you take, but by the moments that take your breath away.
    "Hating America is something best left to Mobius. He is an expert Yank hater.
    He also hates Texans and Australians, he does diversify." ~ Braindead

  • #2
    I'm happy for this guy that he hasn't got something more substantial to complain about.

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    • #3
      You think that his being investigated over paying a debt is trivial?

      Sorry, sir. I disagree.
      Life is not measured by the number of breaths you take, but by the moments that take your breath away.
      "Hating America is something best left to Mobius. He is an expert Yank hater.
      He also hates Texans and Australians, he does diversify." ~ Braindead

      Comment


      • #4
        Damn those terrorists and their desire to lower US consumer debt.
        One day Canada will rule the world, and then we'll all be sorry.

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        • #5
          Where is the harm done to him? If you want to file grievances, I'd say the demonstration of actual harm is rather central.

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          • #6
            He was probably charged late payment fees and interest on his card.
            One day Canada will rule the world, and then we'll all be sorry.

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            • #7
              Originally posted by Winston
              Where is the harm done to him? If you want to file grievances, I'd say the demonstration of actual harm is rather central.
              I wonder how you would feel if over $6000 of your money was held and you were put under national investigation
              One thing you gotta ask yourself... where are you now? -- James Blunt lyrics

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              • #8
                As a result of routine requirements? I doubt I'd feel a thing. And neither would this guy, if he hadn't insisted on "moving up the managerial ladder" and making such a gigantic fuss about it. Actually, he sounds like he's rather enjoying the attention he's getting over something as trivial as this.

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                • #9
                  Ooook Stand in line to have a microscope stuck up your @$$ and lets see how you like it.
                  One thing you gotta ask yourself... where are you now? -- James Blunt lyrics

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                  • #10
                    I think what we have here is a disparity in expectations.
                    United States is supposed to be big on personal liberties. Increased airport security? Swell. Paying a debt raising questions. Not so swell.
                    Life is not measured by the number of breaths you take, but by the moments that take your breath away.
                    "Hating America is something best left to Mobius. He is an expert Yank hater.
                    He also hates Texans and Australians, he does diversify." ~ Braindead

                    Comment


                    • #11
                      I don't know why we should take some bank call center workers' word on why this happened. Homeland Security seems like a convenient scapegoat that is not within the company. Blaming it on somebody else is a venerable tactic among call center employees, as I've experienced numerous times.

                      That said, AFAIK, once you start passing around $10k+ wire transfers, the gov't takes notice. Maybe they have moved to a "smarter" system that is not based on the level of the transfer, but rather on picking out variations in the transfers (like credit card companies do to check for fraudulent charges). That way, a terrorist doesn't know that all he has to do is transfer money in chunks of $9,999 or less to escape attention. Maybe the way they paid their bill was what brought the unwanted attention.
                      Last edited by DanS; March 4, 2006, 10:28.
                      I came upon a barroom full of bad Salon pictures in which men with hats on the backs of their heads were wolfing food from a counter. It was the institution of the "free lunch" I had struck. You paid for a drink and got as much as you wanted to eat. For something less than a rupee a day a man can feed himself sumptuously in San Francisco, even though he be a bankrupt. Remember this if ever you are stranded in these parts. ~ Rudyard Kipling, 1891

                      Comment


                      • #12
                        Originally posted by Winston
                        Where is the harm done to him? If you want to file grievances, I'd say the demonstration of actual harm is rather central.
                        Your type worries me, that you see no harm in the constantly increasing infringement of civil liberties...when will you ever see it? The clampdown continues in the name of so-called terrorism but where are the results? Our government wanted to increase the maximum detention time without trial to 3 months...to what end? That's long enough to utterly ruin someone's life without any comeback...and what would it do to prevent terrorism?

                        I bet you're the type, had you been around in the time of the Third Reich, who wouldn't have batted an eyelid at the gassing of Jews - after all, it doesn't harm you, does it?
                        Speaking of Erith:

                        "It's not twinned with anywhere, but it does have a suicide pact with Dagenham" - Linda Smith

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                        • #13
                          DanS, yes, but that is not a particularly large sum of money, next month my paycheck will be about that size...will that get queried?
                          Speaking of Erith:

                          "It's not twinned with anywhere, but it does have a suicide pact with Dagenham" - Linda Smith

                          Comment


                          • #14
                            I know many people who have had payments blocked due to unusual activity. Its a generally accepted fraud prevention measure, usually enacted when the spending you make from an account is outside normal activity expectations. Often the bank will suspend transactions until it has spoken to the person in question. I've had my credit card suspended when I've made payments for German rail tickets (foreign use of my credit card was the trigger).

                            I personally believe the article is a lot of huff and misinformation. I have worked in criminal investigations - mainly dealing with personal account information requested from banks - and even then they are useless at providing the information you need.
                            One day Canada will rule the world, and then we'll all be sorry.

                            Comment


                            • #15
                              He's clearly a suicide bomber settling his affairs before he bites the big one.
                              “As a lifelong member of the Columbia Business School community, I adhere to the principles of truth, integrity, and respect. I will not lie, cheat, steal, or tolerate those who do.”
                              "Capitalism ho!"

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