Take2 Store Order

[c.exton]

For anyone else who has pre-ordered through the Take2 store, you may want to check your order and your credit card.

I pre-ordered the special version and selected UPS - International Express as the shipping option (I live in Australia).

I received my shipping confirmation e-mail a couple of days ago and it said it was being shipped via USPS.

I e-mailed Take2 and they said they changed the shipping option to USPS as they had a glitch in their system.

The annoying part is that I was not given an option to cancel the order and in addition to this, my credit card was still charged for the more expensive shipping option.

Great customer service.

[Gully Foyle]

Re: Take2 Store Order

Originally posted by c.exton
For anyone else who has pre-ordered through the Take2 store, you may want to check your order and your credit card.

I pre-ordered the special version and selected UPS - International Express as the shipping option (I live in Australia).

I received my shipping confirmation e-mail a couple of days ago and it said it was being shipped via USPS.

I e-mailed Take2 and they said they changed the shipping option to USPS as they had a glitch in their system.

The annoying part is that I was not given an option to cancel the order and in addition to this, my credit card was still charged for the more expensive shipping option.

Great customer service.

Ugh, I think Firaxis is going to end up dropping Take2 as fast as they dropped Atari.

[c.exton]

The frustrating part is that they have not even had the decency to reply to my e-mails.

Looks like I will just have to cut my losses and learn from the experience.