True. The best solution is talking directly to the person, via ICQ/e-mail/PMs. The worst solution is going directly to the moderators (unless the disruption is blatant and obvious). This solution is somewhere in the middle, but sometimes it is the best one...
How I would complain:
1) PM that person and try to be nice about it.
If I got an impertinent response:
2) PM that person and try to be nasty about it.
If she continues to be nasty:
3a) PM a mod about it.
If she raises an interesting point instead and it would be appropriate to involve more people in it:
3b) Post a thread about it.
So, yes, when put like that, I agree with you. I just don't agree with this idea that going straight to the moderator is the correct way to handle a complaint.
How I would complain:
1) PM that person and try to be nice about it.
If I got an impertinent response:
2) PM that person and try to be nasty about it.
If she continues to be nasty:
3a) PM a mod about it.
If she raises an interesting point instead and it would be appropriate to involve more people in it:
3b) Post a thread about it.
So, yes, when put like that, I agree with you. I just don't agree with this idea that going straight to the moderator is the correct way to handle a complaint.
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