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PATCH Information from BHG

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  • Flayer
    replied
    awesome, it patched perfectly. thanks

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  • jcoleman
    replied
    PATCH1 (0902) IS LIVE

    At last, our first patch is up in a form that should, in theory, work for all languages. Thanks to all for bearing with us. We certainly have a lot of work to do in this area.

    Here's a summary of our current priorities:

    PATCH2
    Address our current inability to accurately test patches for all languages before going live. This patch will likely go up in the next few days and will be extremely limited in scope.

    PATCH3
    Address issues that are keeping some people from enjoying the game at all. The timetable is ASAP but, with all the testing involved, is likely to take 1-3 weeks. These issues include:
    * Consistent CTW crashes on some systems. Some people seem to have solved the problem by upgrading their motherboard bios. We hope to either address the problems within the game itself or have a clear understanding of the problem so we can more effectively help people solve it.
    * Severe MP lag for some, regardless of bandwidth or machine specs. Since we were unable to repro the problem on site, someone is graciously sending us his system which exhibits the problem. Thanks for the many offers.
    * Inability to host behind a NAT via GameSpy even when the appropriate ports are opened.
    * Poorly behaving MP rating system.

    PATCH4
    Hopefully, by this point, we can begin real improvements and start incorporating the many wonderful suggestions for improving online matchmaking and the overall game experience. We should have details at a later date.

    Again, thanks for all the support,

    J

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  • Swissy
    replied
    Originally posted by Eggfu
    I have downloaded the patch sucessfully and it installed, but i still have the problem with conquer the world. When i try to attack a country it loads half way and then crashes with the runtime error. Everything else works, is this going to be fixed, and how do i know if i have a US version or not???
    This seems to be a very common bug, one that must be fixed soon. I have the same runtime error and I am almost certain it happens as the "Game Build" phase ends.

    I bought RON for CTW, I wanted to conquer the world with every civ.

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  • Eggfu
    replied
    I have downloaded the patch sucessfully and it installed, but i still have the problem with conquer the world. When i try to attack a country it loads half way and then crashes with the runtime error. Everything else works, is this going to be fixed, and how do i know if i have a US version or not???

    Leave a comment:


  • MarkG
    replied
    hey jason, great to see you here!

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  • jcoleman
    replied
    PATCH UPDATE

    Unfortunately, there was a snag with one of the languages. The current patch is still in the middle of testing. More to follow.

    J

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  • Alex
    replied
    Originally posted by FrustratedPoet
    Mr.Coleman needs a custom underlined title, he looks too much like a DL at present.
    Yep. I almost started a DL dance...

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  • STING
    replied
    For the BHG guys:

    In the topic
    http://ron.heavengames.com/cgi-bin/f...t&f=1,895,0,10 users drop their issues with RoN. Some of the issues mentioned occur with multiple users, for example the error message: "Unable to Establish Network Connection. make sure you are connected to internet and try again.".

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  • FrustratedPoet
    replied
    Mr.Coleman needs a custom underlined title, he looks too much like a DL at present.

    Leave a comment:


  • Flayer
    replied
    Thanks for the update J

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  • jcoleman
    replied
    UPDATE ON THE UPDATE (PATCH)

    We've submitted a patch to MS that appears to fix the non-US patching problems. MS is waking folks in Europe so they can get things tested and turned around quickly. It's not so early in East Asia so we'll hopefully have word from there relatively soon. With luck, it'll be up late tonight. If not, baring additional issues, it should certainly be up by around 1pm PST, tomorrow (Thursday). We'll keep you posted. Meanwhile, here are some notes to add to Brian's:

    * If the patch fails, you shouldn't need to uninstall, reinstall, or anything like that. Failure means no changes have been made.

    * For the upcoming patch, any failure should create an error report in your game directory called patch.err. If you've modified a pertinent file, this should explain the problem to you. If you haven't modified any of the patchable files, the error report should help us quickly resolve the issue.

    * For those that patched successfully, we do not believe you need to do anything further. However, it's not an awful idea to uninstall, reinstall, and udpate with the new patch once it's available.

    * About 24 hours after the patch is available from GameSpy, a standalone patch should be available. In the future, the standalone and the auto-update should be released simultaneously. GameSpy Arcade will then be able to update you when appropriate.

    Thanks to all for bearing with us,
    J

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  • Alex
    replied


    Thank you for keeping us updated on these issues, Brian. Oh, and thank you for this damned addictive game... I only managed to play the demo so far (no signs of a retail version around here yet), but I can safely say that this is the first RTS game that didn't bore me after the first minutes...

    Leave a comment:


  • DarthVeda
    replied
    *clap* *clap* *clap*

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  • wilebill
    replied
    Hello Brian,

    Not addressed as yet is having the retail program hang as soon as it tries to play the intro video. Am I the only one who has experienced this? I posted a full description of the problem and my hardware in the bugs category in this forum on a thread named Black Screen of Death Retail Version. I had been running the demo quite successfully, so having the retail program hang was quite a surprise. I used the toggle in the rise2.ini file to turn off the intro video and now the game comes up and runs just fine, of course without the intro video and maybe without the ingame videos if there are any.

    Other than the intro video hanging my system, no problems with this game other than it keeping me up until 2:00 in the morning last night! Horribly enough, I suspect it will do the same thing tonight as well!

    Congratulations to everyone at BHG. Tour de Force!

    Leave a comment:


  • Inverse Icarus
    replied
    cool beans Brian

    i get paid tomorrow and i'll definately be picking up the retail version
    Last edited by Inverse Icarus; May 21, 2003, 17:28.

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