Andy, it's not always whining. Sometimes it's honest advice and feedback. There's been times when Mark and Dan said something was working (and it wasn't) and by persistent whining the problem got fixed. They will listen...but some times a little more whine is required.
The only thing I really whine about is site connectivity. To me this is reasonable. (At least we seem to have killed the tracert chimera.) I could care less about moderation, swear word censors, etc. etc.