Troubleshooting Thread

[Nugog]

Originally posted by Dave_Shack
In case it's still an issue, in the early days of Civ4 & "no cheating" we discovered that the order the operating system lists files can affect whether asset locked games pass the CRC check. So, are any of the players having difficulty loading the game playing with Windows set to a language other than English, which would have a different sort order? Anyone playing on windows within a mac, linux, or VMWare? Any pattern for XP vs Vista users?

[ChinaBlue]

updated game to 3.13
retail version no mods windows xp
system language english U.S.
try to open save for game 2 intermediate
again the save file you have selected is protected to ensure the assets in your mod folder have not been changed

[Nugog]

Ok - very very strange.

So you have retail Civ IV and retail BtS?

And retail Warlords?

Blue Marble not installed?

[ChinaBlue]

yes, all retail and no blue marble..

[Nugog]

ChinaBlue - PM sent.

[Nugog]

ChinaBlue's problem has been solved!

[pmonsieurs]

I have the same problem when trying to open the save...

[Nugog]

Ok - try uninstalling BtS, remove all related folders in "My Games", re-install and repatch to 3.13.

If that does not work - the repeat the process with Civ IV itself........

[pmonsieurs]

I removed BTS, deleted all files in my saves, but it still didn't work. I then uninstalled BTS and Civ4, reinstalled all, patched, and it still doesn't work...

[Nugog]

Very strange......

What versions of civ and bts are you using - retail/gold/steam/d2d or any other way of purchasing it?

[Nugog]

Originally posted by pmonsieurs
deleted all files in my saves,

By this - do you mean you deleted all the civ related folders in My Games?

Also what system etc are you running on?

[pmonsieurs]

I have retail version of de DVDs.
I deleted the directories and all the files in My Games.
I am running windows XP SP 2

[pmonsieurs]

I tried it on another PC (a laptop) and now the game starts

[Nugog]

Very strange - what differences are there between the two setups that you can find?

[Guynemer]

Will this work with Solver's patch, or will I have to delete that? I uninstalled Blue Marble, and am still having this problem as well.